Fantasy Map GeneratorFMG · POLICIES
Refund Policy
One-time packs have no recurring charges. Request a refund within 7 days for an unused pack. Effective November 11, 2026.
Unused packs
Email hello@fantasy-map-generator.com within 7 days of purchase for a refund of a completely unused credit pack. Include your order number and account email. A refunded Starter purchase does not reset the once-per-account offer. Mandatory consumer rights still apply.
HD exports and retrying a download
An authorized HD export spends 1 credit. Repeating the same seed and settings on that account does not spend another credit, even if a local download failed after authorization. Retry the map from My maps. If you believe credits were spent incorrectly, contact us with the export settings and order information.
Free maps and credits
Procedural map generation and free PNG downloads do not spend credits. Paid credits are for HD exports.
Payment processing
Approved refunds return through the original payment method. Processing time depends on PayPal or the payment provider and your bank. We cannot promise a specific settlement date.